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@article{VomBrocke2014a,
	author = {vom Brocke, Jan and Schmiedel, Theresa and Recker, Jan and Trkman, Peter and Mertens, Willem and Viaene, Stijn},
	doi = {10.1108/BPMJ-06-2013-0074},
	issn = {1463-7154},
	journal = {Business Process Management Journal},
	keywords = {BPM,Principles,business process management,research agenda},
	number = {4},
	pages = {530--548},
	title = {{Ten Principles of Good Business Process Management}},
	volume = {20},
	year = {2014}
}
@incollection{Hammer2015,
	address = {Berlin, Heidelberg},
	author = {Hammer, Michael},
	booktitle = {Handbook on Business Process Management 1},
	chapter = {1},
	edition = {2},
	editor = {{Vom Brocke}, Jan and Rosemann, Micheal},
	pages = {3--16},
	publisher = {Springer},
	title = {{What is Business Process Management?}},
	year = {2015}
}
@incollection{Becker2011,
	address = {Berlin, Heidelberg},
	author = {Becker, J\"{o}rg and Kahn, Dieter},
	booktitle = {Process Management: A Guide for the Design of Business Processes},
	edition = {2},
	editor = {Becker, J\"{o}rg and Kugeler, Martin and Rosemann, Micheal},
	pages = {1--13},
	publisher = {Springer},
	title = {{The Process in Focus}},
	year = {2011}
}